The Complete eCommerce Solution for Food Distributors

Independent food distributors of all sizes rely on Pepper to power eCommerce for their customers and turbocharge the performance of their DSRs, marketers, and AR teams

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“My orders are larger, customers jump on specials right away, payments are faster, and the app doesn't cost me anything.”

Raymond Murray, J.E. Hicks

Some of the 200 food distributors who rely on eCommerce powered by Pepper

Solutions for
All Verticals

Broadline

Center of Plate

C-Store

Dry Goods

Produce

Packaging

Seafood

Specialty

Increase in sales

Buyer retention

increase in sales productivity

features released annually

The most comprehensive set of features for food distributors

Order Management

Empower your customers in their ordering decisions with custom configurations so that they receive what they need when they need it.

Catalog Enrichment

Increase product discovery and order size by giving customers access to your full catalog and proprietary items.

Order Guide Management

With digital processes, creating and managing order guides is easier, faster, more accurate, and more efficient.

Promotional Tools

Use our promotional tools to sell perishable goods quickly, raise brand awareness, reach new and existing customers, and sell more products.

Customer Management

Pepper’s robust customer management system gives your sales team the information they need to close deals faster and with greater confidence.

Support Tooling

Deliver exceptional customer service with Pepper’s personalized assistance and streamlined communication for increased customer satisfaction.

Analytics

Make data-driven decisions and unlock the full potential of your business. Optimize operations, drive growth, and boost your revenue.

In-App & Web Payments

Streamline your payments process with in-app and web payments that enable customers to pay you much faster.

Invoice Management

Use seamless integrations between Pepper and your ERP to give your customers access to their historical and open invoices.

Automatic Payments

Never chase another late payment — Pepper’s automatic payments ensure your customers always pay you on time with flexible payment schedules and configurations

Integration Services

Pepper’s dedicated, North America-based account support team will help you with onboarding, integrating, and launching your Pepper services and provide ongoing support.

Security

Give your customers peace of mind and rest assured your data is safe — it belongs to you and we won’t take ownership or sell it to third parties.

Invoicing & Payments

Save time with convenient and secure invoice payments directly in the Pepper app and access past invoices quickly and easily.

Rich Customer Support

Rich customer support enhances customer satisfaction and centralizes communication while empowering your team to engage in more strategic tasks.

Marketing Services

With Pepper’s intuitive interface and browsable online catalog, you can run custom campaigns, access analytic dashboards, and earn additional revenue.

Catalog Management

Customize your catalog to meet each operators’ diverse needs. Pepper’s sleek and informative interface shows each operator only items relevant to them.

Situation Handling

Situation handling made easy for food distributors! Get an efficient, seamless solution for credit hold management and handling chargebacks and disputes.

Modules

With experience managing integrations for every major ERP in the food industry, Pepper’s integration experts know how to handle distributor data.

Methods & Documentation

Robust API documentation and a wide range of integration methods for all ERPs to improve the customer ordering experience and grow your business.

Account Teams

Your designated support team will set you up for success with tailored guidance through onboarding, troubleshooting, piloting, and ongoing post-launch support.

Professional Services

Get your customers excited to order from you with eye-catching marketing collateral, catalog hygiene, and custom analytics that will boost your sales.

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Ready to turbocharge your business? Discover Pepper’s eCommerce solutions for food distributors.

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Proud Industry Partners

CASE STUDY

Pepper on location with Fresh Guys

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CASE STUDY

An investment in customer experience that pays for itself

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“By partnering with Pepper, it has helped us jump light years in terms of technological advancements and innovations. It’s also helped us gain market share against other major competitors in the area. Pepper is... professional, unbelievably helpful, and super responsive. We are pro Pepper in this house and always will!”